Our Services

services

  • National Field Service Team
  • Crane Coordination
  • Rigging
  • Field Assembly & Installation
  • Site Supervised Assembly
  • Preventative Maintenance Services

Inquiry to Remittance

Quotations

  • 48 Hours on Regular Quotes
  • 24 Hours on Emergency Quotes
  • 3-5 Days on Large Complex Quotes
  • Rep is the primary contact
  • Detailed Quotation with Any Exceptions are Listed

Order

  • Quotations reviews the project and turns it over
  • Dedicated Project Manager is Assigned
  • Milestones are provided within 2-5 days of receipt of order

Approval Drawings

  • 2-4 Weeks
  • Provided in 2D CAD or PDF format
  • Summary Sheet
  • Elevation, Side View & Layout
  • Equipment Location
  • Construction Detail
  • AC Circuit Detail

Engineering & Manufacturing

  • Internal Engineering completed 1-5 Days After Signed Drawings
    2 -3 weeks for certified drawings
  • Materials are ordered within 2 Days of Completed Engineering
  • Manufacturing begins within 4-6 weeks of Signed Drawings
    Firm Ship Date within 2 days of signed drawings

Quality

  • This is ingrained in the Culture of Robinson
  • Established Process at Each Step of Manufacturing
  • Itemized Inspection Process
  • Certificate of Conformance
  • ISO Quality Control System

Shipping

  • Customer is Notified 5 Days Prior to Shipment
  • Logistics Coordination
  • Pictures are taken prior to shipment
  • Located 423 Miles from Des Moines

Field Services

  • Crane Coordination
  • Field Assembly
  • Site Supervised Assembly
  • Repair Services
  • Preventative Maintenance Services